Speakers

Conference Chairman

 
Jesus Casas
Partner
CX Team

2014 Speakers

 
Alejandra Casillas
Director of Customer Care
Nextel Mexico
 
Alejandro Santiago
Head of Marketing
tuenti
 
Frantz Perea
CRM Manager
Porsche
 
Ignacio Muraira
CIO
Cablecom
 
Natalia Garcia
Customer Service Improvement Project Co-ordinator
Wind Telecom
 
Fidel Angel Salgueiro
Director General and CEO
Cable Hogar
 
Jorge Tobias
Head of Pricing, BI and Segmentation
Digicel
 
Mercedes Lopez Arriata
Head of Customer Experience and Digital CMO
Banamex
 
Henry Rodriguez
VP Customer Care
DirecTV Panamerica
 
Rosa Maria Vega
Head of Customer Services
Telefonica Mexico
 
Mauricio Rios Hurtado
Manager Customer Service
Azteca Comunicaciones
 
Hugo Aquino
VP Customer Support
Cable & Wireless
 
Edouard Piquet
SVP Customer Experience
Aeromexico
 
Katia Hernandez
Customer Service Director
Iusacell
 
Silvia Mercado
Managed Networks Operations Deputy Director
Telmex
  • uk
  • mexico

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